Guides
Fix it, then get on with your day.
Plain, step-by-step help for moving iPhone photos to Windows and finding the ones you already have. Free methods first; our apps only where they save you time.
iPhone to PC
Troubleshooting
iPhone photos not showing up in File Explorer
Empty DCIM folder, or no iPhone at all? Five checks, in order.
Troubleshooting“A device attached to the system is not functioning”
Why Windows stops halfway through an iPhone import, and the setting that fixes it.
FormatsHEIC photos won’t open on Windows
Open them, convert them, or keep originals and JPG copies side by side.
Finding photos
Didn’t find your problem?
Tell us what you see on screen and we’ll help, and maybe write the next guide about it.